Our platform operates under Ryker B.V. and is part of a network of 3 active brands: Freshbet, JackBit, and 20Bets. All brands share the same technical infrastructure, payment processing systems, and compliance standards. This structure allows us to maintain consistent security protocols, unified verification procedures, and a stable gaming environment across the network.
We serve players across multiple regions and support thousands of active users daily. The system is designed to handle high transaction volumes with stable performance and continuous monitoring. Our infrastructure supports both sportsbook and casino operations under a single account structure.
Operational Structure
Our operations are built on shared technology and compliance control. This ensures:
- Centralised risk management procedures.
- Unified AML and KYC verification processes.
- Standardised payment processing rules.
- Consistent bonus and promotional systems.
- Continuous system monitoring and fraud prevention.
All transactions are reviewed through automated and manual control mechanisms where required.
Technical Infrastructure
The platform runs on a scalable system capable of supporting large volumes of bets and casino sessions simultaneously. Core technical features include:
- HTML5-based interface compatible with modern browsers.
- Real-time odds updates and bet settlement.
- Encrypted payment processing systems.
- Dedicated compliance and risk monitoring tools.
- Server infrastructure designed for uninterrupted access.
Security protocols include 256-bit SSL encryption and regular system integrity checks.
Payments and Financial Processing
We support multiple international and crypto payment methods. Financial operations follow internal compliance procedures designed to:
- Prevent fraudulent transactions.
- Verify source of funds where required.
- Monitor irregular payment behaviour.
- Protect user balances through secure transaction channels.
Processing times vary depending on the selected method and verification status.
Compliance and Monitoring
We apply internal compliance controls in line with AML and KYC policies. This includes:
- Identity verification during account registration or withdrawal.
- Ongoing monitoring of betting activity.
- Risk-based review of high-volume accounts.
- Reporting suspicious activity when legally required.
These measures are implemented to maintain a secure environment and prevent misuse of services.
Customer Support
Our support team operates 24/7 to assist with account, payment, and technical issues. Services include:
- Live chat support with fast response times.
- Assistance with verification and withdrawals.
- Help with account restrictions or compliance reviews.
- Technical troubleshooting for sportsbook and casino access.
All enquiries are reviewed by trained support agents.
Transparency and Updates
We regularly review operational procedures, security standards, and system performance. Updates are implemented to improve stability and compliance efficiency. Users are notified when material changes affect account rules or policies.
Our objective is to maintain a structured, secure, and compliant platform environment for all registered users.